Privacy Policy

1. Introduction

CD-HVAC CO., LTD ("we", "our", or "us") operates the website cd-hvac.net (the "Site"). This Privacy Policy explains how we collect, use, and safeguard information when you visit our Site or submit an inquiry through our contact form. We are committed to handling your personal data responsibly and in compliance with applicable privacy laws.

2. Information We Collect

We only collect information you voluntarily provide when submitting an inquiry. This includes:

• Full name
• Company name
• Email address
• Country of operation
• Service interest (valve products, building automation, etc.)
• Message or project description

We do not collect any information automatically beyond what Cloudflare (our hosting provider) processes as part of standard network operations (see Section 4).

3. How We Use Your Information

Information collected through the contact form is used exclusively to:

• Respond to your product or service inquiry
• Provide quotations, technical specifications, or product recommendations
• Follow up on business discussions you have initiated
• Maintain records of our correspondence for customer service purposes

We do not use your information for unsolicited marketing or share it with third parties for advertising purposes.

4. Third-Party Services

We use the following third-party services to operate this Site:

• Cloudflare (cloudflare.com) — Provides website hosting, CDN, and DDoS protection. Cloudflare may process network-level data (such as IP addresses) as part of its infrastructure services. Please refer to Cloudflare's Privacy Policy for details.
• Web3Forms (web3forms.com) — Handles contact form submissions and delivers them to our email inbox. Form data is transmitted through Web3Forms' servers. Please refer to Web3Forms' Privacy Policy for details on their data handling practices.

5. Cookies

This Site does not use marketing, analytics, or tracking cookies. Cloudflare may set technically necessary cookies (such as __cf_bm) as part of its bot management and security services. These cookies do not track your activity across other websites and are essential for the Site to function securely. You can disable cookies in your browser settings, though this may affect Site functionality.

6. Data Retention

Inquiry information submitted through the contact form is retained in our email inbox and internal records for up to 3 years from the date of submission, or for as long as necessary to fulfil a business relationship. You may request deletion of your data at any time (see Section 7).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you
• Correction — Request that inaccurate data be corrected
• Deletion — Request that your data be deleted ("right to be forgotten")
• Restriction — Request that we limit how we use your data
• Portability — Request your data in a portable format
• Objection — Object to our processing of your data for certain purposes

These rights apply to users in the European Economic Area (GDPR), California (CCPA/CPRA), and other jurisdictions with similar legislation. To exercise any of these rights, please contact us at the address below.

8. Contact Us

For any privacy-related questions, requests, or concerns, please contact us at:
[email protected]

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.